Terms of Service

Effective: 30 October 2026 | Governing law: Queensland, Australia

1. Who we are

MapMyLot (mapmylot.com, "the Service", "we") is operated from Queensland, Australia. Contact: [email protected] or [email protected].

2. What MapMyLot is, and is not

MapMyLot shows property boundaries and related map information from official government records in Australia (Queensland, New South Wales, Victoria, Tasmania and the Australian Capital Territory), New Zealand, Canada (British Columbia, Manitoba, New Brunswick and Yukon) and the United Kingdom (England, Wales and Scotland).

It is not a survey. Boundaries come from cadastral records, not survey marks, and can differ from fences, pegs or the registered plan. Flood, bushfire, heritage, zoning, easement and other overlay answers come from published government mapping. They are a guide, not a planning certificate, a title search or a search under a contract of sale. For building, fencing, subdivision, a purchase or a boundary dispute, use a licensed surveyor, the relevant council or a conveyancer.

3. Using the service

You may use MapMyLot for personal or business purposes. Without an account you can look up 5 new properties a day, and a free account adds more. Opening a lot you have already looked up in the last 24 hours does not count again. Current limits and prices are shown in the app.

You must not scrape the Service, query it in bulk by automated means, resell its data, or try to get around the free lookup limit.

4. Paid products

• Property report: a one-off payment for a PDF report on one lot. It includes the boundary map with every side measured, the overlay answers available for that lot, and a satellite or street map. No account is needed. You can open it again from the link we email you, or from Export on the same lot.
• Pro: a monthly subscription. It renews automatically each month at the price shown when you subscribed until you cancel. You can cancel at any time from your account (Manage subscription). Cancelling stops the next renewal, and Pro stays active until the end of the month you have paid for.
• Pro after reports: if you have paid for a property report in the last 30 days, the price of that report comes off your first month of Pro. If you have paid for two or more, your first month of Pro is free. You will not be charged for a free first month, and you can cancel before it ends at no cost.
• Currency: prices are charged in the currency shown before you pay: Australian dollars, New Zealand dollars, Canadian dollars or British pounds, depending on where you are.
• Payment: payments are processed by Stripe. We do not see or store your card details.
• Price changes: we may change prices for future purchases. A Pro price change applies from your next renewal after we tell you about it, and you can cancel before then.

5. Refunds

If your report is for the wrong lot, or the data in it is wrong, email [email protected] within 30 days of purchase and we will refund it in full.

Nothing in these terms limits your rights under the Australian Consumer Law, the New Zealand Consumer Guarantees Act, UK consumer law or other laws that cannot be excluded. Under those laws you may be entitled to a remedy, including a refund, if a product has a major failure.

6. Accuracy and liability

We take the data from official sources and show the date or version where the source publishes one. Records can be out of date, incomplete or wrong at the source, and coverage differs by region. To the extent the law allows, we are not liable for loss arising from relying on MapMyLot instead of a survey, certificate or professional advice. Where our liability cannot be excluded but can be limited, it is limited to supplying the report again or refunding what you paid for it.

7. Accounts

Accounts are provided through Clerk. Keep your sign-in secure; you are responsible for activity on your account. We may suspend accounts that breach section 3.

8. Data licences

Map data is used under each source's licence, most of them Creative Commons Attribution or the Open Government Licence. Sources are credited in the app and in each report.

9. Changes

We may update these terms. The effective date above shows the latest version. Changes do not affect a purchase you have already made.

10. Contact

Questions, refunds or disputes: [email protected] or [email protected].